Effective Date: 2025/01/01

At S&S Sri Lankan Spice, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase through our online shop. By using our website, you agree to the terms of this Privacy Policy

1. Information We Collect

We collect the following information from customers when they place an order on our website:

  • Name
  • Email Address
  • Phone Number
  • Shipping Address (Location)

We use this information solely for fulfilling your orders and providing customer service.

2. How We Use Your Information

We use the personal information we collect to Process and fulfill your orders Communicate with you regarding your order (including confirmations, shipping updates, etc.) Provide customer support We do not use cookies or any tracking technologies to collect additional data or monitor your behavior on our website.

3. Data Retention

We retain your personal information for a period of 2 months from the date of your order. After this period, your data will be securely deleted from our systems.

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes using secure servers to ensure that your data is protected during transmission and storage.

5. No Third-Party Sharing

We do not share your personal data with any third-party services or organizations. All information collected is used exclusively for processing your order and providing you with the best service.

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

7. International Data Transfers

We do not transfer any personal data outside of Sri Lanka.

8. Policy Updates

This Privacy Policy may be updated occasionally to reflect changes in our practices. Any updates to the policy will be posted on our website with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Email: srilankan02spice@gmail.com
  • Phone: 09042959697/0676524682
  • Address: 〒577-0056, OSAKAFU, HIGASHIOSAKASHI, CHODO 1 CHOME 19-6
                     〒577-0056 大阪府東大阪市長堂 1 丁目 19-6